Sohail Aslam Sadeed ud Din Analyses:
Integrating Brio CC Analyzer and CentreVu Databases This memorandum presents a description of the current situation, a few proposed alternatives, and my recommendations. The purpose of this memorandum is to analyze the utilization of both reporting system by management, technical department, scheduler, and others that may use these tools as a form or monitoring service levels, running historical data, or measuring data for business and individual goals.
Both applications are loaded and available for use on everyone's computer, however there is an insignificant amount of training to utilize these tools to its full potential.
Based on my knowledge of the two systems, I use one of the databases to run log in log out reports, and I use the other database to run how many calls an agent took in one hour but both of these reports can be ran through each database system.
In effort to save Motorola money and generate consistency across all level of end users, the department needs to re-evaluate the use of having one verse two database management systems.
This task was clearly focused on how efficient the systems are used today. In addition to efficiency, the team will check the accuracy and consistency or lack of of data, and the use of real time metrics.
Furthermore, the task team has looked into the amount of training that is needed for each system, and how much it would cost the department for each individual to attend these training sessions. After months of collecting data, the findings were favorable towards utilizing CentreVu Supervisor over using CC Analyzer as the department's primary source of CCO's database management reporting system.
Listed will support the decision that was made by the group broken down by some of the key advantages and disadvantages of each system: CentreVu Supervisor advantages a Real time data for agent's current state for availability to take calls b Log in Log out reports c Ability.Database Usage Memorandum Database means a compilation or collection of data and information in defined or meaningful manners.
This compilation of data or information concerning a specific theme or topic, in a distinct, well-organized and compacted way is known as database.
Relational and Object-oriented Database Management Systems - Relational and Object-oriented Database Management Systems A database is a “shared collection of logically related data designed to meet the information needs of multiple users in an organization” (Hoffer ).
Thomas Robert Malthus FRS (/ ˈ m æ l θ ə s /; 13 February – 23 December ) was an English cleric and scholar, influential in the fields of political economy and demography.
Malthus himself used only his middle name, Robert. In his book An Essay on the Principle of Population, Malthus observed that an increase in a nation's food production improved the well-being of the. Lifting the Veil An Investigative History of the United States Pathocracy. Researched and Written by Timothy M.
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Subject: Notification for the Usage of Normalization in Design of Electronic Solution This memorandum is written and created to give clear picture of normalization, its level and why it is sufficient for.
A report by BAE Systems and SWIFT shows that financial market areas such as equities trading, bonds, and derivatives face more threats than banking, forex, and trade finance.